WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept major credit cards such as Visa, MasterCard and American Express through our secure payment processing system. We also accept Shop Pay, G Pay, Amazon Pay, PayPal and major credit and debit cards through PayPal.
CAN I USE PAYPAL WITHOUT A PAYPAL ACCOUNT?
Yes! It is commonly misunderstood that a PayPal account is needed in order to make payments through PayPal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.
Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
HOW LONG DOES IT TAKE TO PROCESS ORDERS?
Orders are processed within 1-3 business days (Business days do NOT include weekends or federal, local or state holidays).
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE ?
All orders are shipped from our studio in Ontario, CA.
Due to Covid-19 shipping transit may take between 2-5 business days after processing to arrive depending on location.
WHAT SHIPPING METHOD DO YOU USE?
We ship all orders using USPS First Class shipping or USPS Priority. None of our perishable products will be shipped out first class. We need to get these items to you as soon as possible.
WHAT HAPPENS IF MY ORDER IS RETURNED FOR WRONG ADDRESS?
If you mistakenly provide an incorrect address while placing an order and your shipment is returned to us, you will be required to cover the additional postage costs for reshipping your order.
CAN I SEND MY ORDER AS A GIFT?
Yes, absolutely. Simply enter your gift recipients address in the ship to field during check out. You can also enter a gift message to be added in the notes field during check out.
DO YOU SHIP INTERNATIONALLY?
We do offer international shipping. Rates are available at checkout
WILL I RECEIVE TRACKING INFORMATION?
Yes, once your order has shipped, you will receive tracking information. If you haven’t received the information please contact us at email@example.com someone from our team will send it over promptly.
HOW MUCH IS SHIPPING?
Shipping rates vary from state to state as well as international. But you will see your shipping rate at checkout and before you purchase.
HOW DOES BILLING WORK?
You will be billed every month on the 15th. You can cancel your subscription at any time.
HOW DO I CANCEL MY SUBSCRIPTION?
You can cancel your subscription within your account at any time. For refunds, you must request one before your box has shipped. Cancellation must be received before midnight on the 30th of the month prior if you want to receive a refund. Unfortunately, we are unable to provide refunds for shipped boxes.